Operator Information
DudeSpin Casino is owned and operated by Stellar Ltd, a company incorporated and registered under the laws of the Autonomous Island of Anjouan, Union of the Comoros. Stellar Ltd operates the online gambling platform accessible at https://dudespin-casino-nz.com/ and is solely responsible for the provision of all gaming services, payment processing, customer account management, and related activities conducted through that platform.
All correspondence and legal enquiries relating to the operation of DudeSpin Casino may be directed to the operator via the contact details set out on the Contact Us page of this website.
Licence Details
DudeSpin Casino operates pursuant to an Internet Gaming Licence issued by the Anjouan Gaming Authority, administered by Anjouan Licensing Services Inc. (ALSI). The licence particulars are as follows:
- Licence Number: ALSI-202411077-FI
- Licence Type: Business-to-Consumer (B2C) Internet Gaming Licence
- Issuing Authority: Anjouan Licensing Services Inc. (ALSI), operating under the authority of the Anjouan Offshore Financial Authority
- Jurisdiction of Issue: Autonomous Island of Anjouan, Union of the Comoros
- Licence Holder: Stellar Ltd
The licence grants Stellar Ltd the authority to offer internet gaming services, including online casino games and associated wagering activities, in accordance with the regulatory framework established under the laws of the Autonomous Island of Anjouan. The current status of the licence may be verified through the official public register maintained by the Anjouan Gaming Authority at anjouangaming.com/license-register.
Regulatory Authority
The Anjouan Gaming Authority is the designated regulatory body responsible for the licensing and supervision of internet gaming operations conducted under the laws of the Autonomous Island of Anjouan, Union of the Comoros. Licence administration is carried out by Anjouan Licensing Services Inc. as the appointed administrator for the internet gaming licensing regime.
The authority is responsible for:
- Issuance, renewal, and revocation of Internet Gaming Licences;
- Ongoing compliance monitoring of licensed operators;
- Enforcement of anti-money laundering and responsible gambling obligations;
- Publication of the public licence register and enforcement actions;
- Supervisory oversight of all B2C and B2B gaming operations within its jurisdiction.
All licensed operators, including Stellar Ltd, are required to submit periodic compliance reports to the Anjouan Gaming Authority and to maintain adherence to applicable licence conditions throughout the duration of the licence term.
Territory of Services and Age Restrictions
Geographic Scope
DudeSpin Casino provides its services to players in New Zealand and certain other international markets in accordance with the terms of its Internet Gaming Licence. The platform is operated as an offshore online gaming service. As of the date of publication of this page, New Zealand does not maintain a domestic licensing framework for offshore online casinos. The New Zealand Government has confirmed that a domestic online casino licensing regime is scheduled to commence on 1 December 2026. Until that framework becomes operative, offshore platforms holding valid international gaming licences represent the primary lawful option available to New Zealand residents wishing to access online casino services beyond those offered by the New Zealand Racing Board (TAB) and the New Zealand Lotteries Commission.
DudeSpin Casino does not accept players from jurisdictions where the provision or use of online gambling services is prohibited by applicable law. It is the responsibility of each player to ensure that accessing and using the services of DudeSpin Casino complies with the laws of their country or territory of residence.
Age Restrictions
Access to DudeSpin Casino and participation in any real-money gambling activity is strictly restricted to persons who are 18 years of age or older. This age restriction applies without exception to all users, regardless of jurisdiction or method of access. The operator implements verification procedures designed to prevent underage gambling, including identity and age verification checks conducted as part of the Know Your Customer process described below. Any account found to have been opened by a person under the age of 18 will be suspended immediately, and any funds held in such account will be dealt with in accordance with applicable regulatory requirements and the operator’s terms and conditions.
Anti-Money Laundering and Know Your Customer Policy
General Obligations
Stellar Ltd maintains a comprehensive Anti-Money Laundering (AML) and Counter-Terrorist Financing (CTF) programme in accordance with the requirements of its Internet Gaming Licence and applicable international standards, including the Financial Action Task Force (FATF) Recommendations. The operator is committed to ensuring that DudeSpin Casino is not used as a vehicle for money laundering, terrorist financing, or any other illicit financial activity.
Know Your Customer Procedures
As part of its AML/CTF obligations, the operator applies Know Your Customer (KYC) procedures to all account holders. These procedures may include, but are not limited to, the following verification requirements:
- Identity verification: Players may be required to provide a government-issued photographic identification document, such as a passport or national identity card, to confirm their legal name and date of birth.
- Address verification: Proof of residential address, such as a utility bill or bank statement dated within the preceding three months, may be requested.
- Source of funds: The operator reserves the right to request documentation evidencing the source of funds used for gambling activity, particularly where transaction volumes or patterns warrant further scrutiny.
- Enhanced due diligence: Players classified as higher-risk individuals, including politically exposed persons (PEPs) and their associates, are subject to enhanced due diligence procedures.
KYC verification may be required at account registration, prior to the processing of any withdrawal request, or at any other point determined by the operator’s compliance procedures. Failure to provide requested documentation within the timeframe specified by the operator may result in a temporary restriction of account access or the withholding of withdrawal requests pending satisfactory completion of verification.
Transaction Monitoring
The operator maintains ongoing transaction monitoring systems to identify unusual or suspicious activity. Where suspicious activity is identified, the operator is obliged to take appropriate action in accordance with its AML/CTF obligations, which may include reporting to relevant authorities and temporarily restricting account activity.
Data Protection
Stellar Ltd takes the security and confidentiality of players’ personal data seriously and implements technical and organisational measures appropriate to the nature and volume of personal data processed through the DudeSpin Casino platform.
Technical Security Measures
- All data transmitted between players’ devices and the DudeSpin Casino platform is protected using 256-bit Secure Socket Layer (SSL) encryption, the same standard applied by major banking institutions.
- Financial transactions are processed through third-party payment service providers, limiting the direct handling of sensitive payment credentials by the operator.
- The platform is subject to regular security assessments to identify and remediate potential vulnerabilities.
Data Collection and Use
Personal data collected from players is used exclusively for the purposes of account management, identity and age verification, fraud prevention, AML/CTF compliance, customer support, and the delivery of gaming services. Personal data is not sold to third parties. Data may be shared with third-party service providers engaged by the operator to fulfil specific operational functions, and with regulatory or law enforcement authorities where required by applicable law.
Players’ rights with respect to their personal data, including the right to access, rectify, and request deletion of personal information held by the operator, are set out in the operator’s Privacy Policy, which forms part of the operator’s published terms and conditions.
Responsible Gambling
Stellar Ltd recognises that gambling can pose a risk of harm to some individuals and is committed to providing a gambling environment that supports informed, controlled, and responsible participation. The operator’s responsible gambling framework is designed to assist players in managing their gambling behaviour and to facilitate access to professional support where required.
Player Protection Tools
The following responsible gambling tools are available to registered players:
- Deposit limits: Players may set daily, weekly, or monthly deposit limits to manage their spending. Once set, limits take effect immediately and may only be increased after a mandatory cooling-off period.
- Loss limits: Players may restrict the amount they are prepared to lose within a defined period.
- Session time limits: Players may limit the duration of individual gambling sessions.
- Cooling-off periods: Players may request a temporary pause on gambling activity for a defined period.
- Self-exclusion: Players who wish to cease gambling for an extended period may request a self-exclusion by contacting the customer support team via live chat or email. Self-exclusion requests are processed promptly and, once activated, restrict the player from accessing real-money gambling services for the duration of the exclusion period.
Underage Gambling Prevention
The operator maintains a strict policy against underage gambling. Account registration requires confirmation that the applicant is at least 18 years of age. Identity and age verification checks are applied in accordance with the KYC procedures described above. Players are encouraged to make use of third-party parental control tools and filtering software where minors share access to their devices.
External Support Resources
Players who believe they may have a problem with gambling, or who wish to seek independent information and support, are encouraged to contact the following organisations:
- BeGambleAware – provides information, advice, and support for people affected by gambling-related harm.
- Gambling Therapy – offers free practical advice and emotional support to anyone affected by problem gambling worldwide.
- Problem Gambling Foundation of New Zealand – the primary specialist support service for New Zealand residents experiencing gambling-related difficulties, accessible at pgf.nz or by calling the free helpline 0800 664 262.
Dispute Resolution
Initial Complaints Process
Players who have a complaint or dispute relating to their account, a game outcome, a transaction, or any other aspect of the services provided by DudeSpin Casino are requested to raise the matter directly with the operator’s customer support team in the first instance. Complaints may be submitted via:
- Email: support@dudespin-casino-nz.com
- Live Chat: available 24 hours a day, 7 days a week through the website interface.
- Telephone: +64 9 081 7640
The operator undertakes to acknowledge complaints in a timely manner and to work in good faith towards a fair resolution. Players are encouraged to provide all relevant details and supporting documentation at the time of submission to facilitate prompt review.
Escalation to the Regulatory Authority
Where a player considers that a complaint has not been resolved to their satisfaction through direct engagement with the operator, the matter may be referred to the Anjouan Gaming Authority. The authority should be contacted only where the player believes that the operator is in breach of its licence conditions. Players may access the Anjouan Gaming Authority’s contact and reporting procedures through the official regulatory website at anjouangaming.com.
Please note that disputes relating to bonus terms, game outcomes where no technical fault is evidenced, or matters that have not first been raised with the operator’s support team may not be eligible for regulatory review.
Governing Law
The legal relationship between Stellar Ltd and its players is governed by the operator’s Terms and Conditions, available on this website. The Internet Gaming Licence issued by the Anjouan Gaming Authority constitutes the primary regulatory instrument governing the operator’s obligations. Nothing in this page constitutes legal advice, and players are encouraged to seek independent legal counsel where appropriate.
This page was last reviewed and updated in April 2026. The operator reserves the right to update the information contained on this page to reflect changes in its regulatory status, corporate structure, or applicable legal requirements. Players are encouraged to review this page periodically.