Terms & Conditions

1. General Provisions

These Terms and Conditions govern your use of DudeSpin Casino, accessible at https://dudespin-casino-nz.com/, and form a legally binding agreement between you and Stellar Ltd., the company that owns and operates the DudeSpin platform. By registering an account, making a deposit, or using any feature of the website, you confirm that you have read, understood, and accepted these Terms in full.
DudeSpin Casino holds an Anjouan Gaming licence (licence number ALSI-202411077-FI) issued by the Anjouan Gaming Authority. This licence permits the operation of online gaming services and governs the standards we are required to maintain in terms of fair play, security, and player protection.
These Terms apply to all players accessing DudeSpin from New Zealand. If any provision of these Terms conflicts with applicable New Zealand law, the relevant local provision shall take precedence to the extent of that conflict. For New Zealand players, the principal legislation of reference includes the Gambling Act 2003, the Gambling (Harm Prevention and Minimisation) Act 2004, and any subsequent amendments.
By accepting these Terms, you acknowledge that online gambling involves financial risk, that outcomes are determined by certified random number generation, and that past results have no bearing on future play.

2. Eligibility Requirements

2.1 Age Restriction

Access to DudeSpin Casino is strictly limited to individuals who are 18 years of age or older. We do not knowingly permit underage persons to register or play on our platform. During the identity verification process, we may request documentation confirming your date of birth. If we discover that a person under 18 has registered an account, we will close that account immediately and return any undisputed real-money balance in line with our standard withdrawal procedures.

2.2 Residency and Jurisdiction

DudeSpin Casino is available to players in New Zealand. By creating an account, you confirm that:

• You are a resident or are physically located in New Zealand at the time of gameplay;
• Online gambling is not prohibited under any laws or regulations that apply to you personally;
• You are not accessing the platform from a jurisdiction where online casino services are restricted or banned;
• You are not a professional player whose gaming activity might conflict with your employer’s rules or applicable legislation.

DudeSpin Casino operates as an offshore platform. As of the date these Terms are effective, New Zealand’s domestic online casino licensing framework is scheduled to become operational on 1 December 2026. Until that framework is active, DudeSpin continues to serve New Zealand players under its international Anjouan licence. We monitor regulatory developments closely and will update these Terms accordingly.

2.3 One Account Per Person

Each player is permitted to hold only one registered account on DudeSpin Casino. Opening duplicate accounts, whether under the same name, the same payment method, the same device, or the same IP address, is a breach of these Terms. If duplicate accounts are identified, we reserve the right to close all related accounts and void any bonuses or winnings generated from them.

3. Account Registration and Verification

3.1 Registration Process

To register, you must provide accurate and complete information, including your legal name, residential address, date of birth, and a valid email address. Setting your preferred account currency during registration is important, as it cannot be changed retrospectively. DudeSpin Casino supports New Zealand Dollars (NZD) as a native account currency, which means no currency conversion fees will be applied to your transactions.
You are responsible for keeping your login credentials secure. DudeSpin will never ask you to share your password by email, phone, or live chat.

3.2 Know Your Customer (KYC) Verification

In accordance with our licence obligations and international anti-money laundering standards, all accounts are subject to identity verification before withdrawals can be processed. To complete KYC, you may be asked to submit:

• A government-issued photo ID (such as a New Zealand passport or driver’s licence);
• Proof of residential address issued within the past three months (such as a utility bill or bank statement);
• Proof of the payment method used (such as a photo of your card with the middle digits obscured, or a screenshot of your e-wallet account);
• In some cases, a source-of-funds declaration if deposit volumes require it.

Verification is accessed through your user profile. We aim to process submitted documents promptly, though processing times may vary depending on the volume of requests and the clarity of submitted documents. Delaying or refusing to complete verification will prevent withdrawal processing.

3.3 Account Suspension and Closure

DudeSpin Casino reserves the right to suspend or permanently close any account where we have reasonable grounds to believe that:

• False or misleading information was provided during registration;
• The account is being used to facilitate fraud, money laundering, or any other unlawful activity;
• The account holder is under 18 years of age;
• The account belongs to a self-excluded player or one who has requested closure;
• Gameplay activity suggests use of automated tools, bots, or other software designed to gain unfair advantage.

4. Deposits

4.1 Supported Payment Methods

DudeSpin Casino accepts deposits via a range of payment methods suited to New Zealand players, including:

• Debit and credit cards (Mastercard, Visa);
• E-wallets including MiFinity;
• Cryptocurrencies including Bitcoin;
• Prepaid solutions such as Cash2Code.

All deposits are processed instantly, allowing you to begin playing without delay. DudeSpin does not charge internal transaction fees on deposits.

4.2 Minimum Deposit

The minimum deposit amount is NZ$10. Specific payment methods may have their own minimum thresholds, which are displayed in the cashier prior to confirming a transaction.

4.3 Currency

Accounts held in NZD are funded and displayed in New Zealand Dollars. DudeSpin Casino does not apply hidden currency conversion charges for NZD-denominated accounts.

4.4 Deposit Responsibility

You are solely responsible for ensuring that the funds you deposit belong to you and are not the proceeds of any unlawful activity. DudeSpin Casino may request evidence of the source of funds if deposit patterns give rise to concern. Failing to provide satisfactory documentation may result in account restrictions.

5. Withdrawals

5.1 Withdrawal Requirements

Before a withdrawal can be processed, you must:

• Have completed KYC verification in full;
• Have met any applicable bonus wagering requirements on funds you wish to withdraw;
• Request the withdrawal using the same method used to deposit, where that method supports withdrawals.

If your deposit method does not support withdrawals (for example, Cash2Code), alternative withdrawal options will be presented to you in the cashier.

5.2 Processing Times

Withdrawal requests are reviewed and approved by our payments team. Standard processing takes between 24 and 48 hours. Requests submitted on Fridays or Saturdays may take up to 72 hours to process due to reduced operational capacity over the weekend. Once approved by DudeSpin, the funds are dispatched through your chosen payment method. Delivery timelines after dispatch depend on the payment provider.

5.3 Minimum Withdrawal Amounts

The following minimum withdrawal thresholds apply to NZD accounts:

• Fiat methods (cards, e-wallets): NZ$20 to NZ$50 depending on the method;
• Cryptocurrency (general): NZ$20 minimum;
• Bitcoin: NZ$125 minimum.

Current limits for your chosen method are shown in the cashier before a withdrawal is confirmed.

5.4 Fees

DudeSpin Casino does not charge internal fees on withdrawals. However, some payment providers may apply their own processing charges. You are encouraged to review the terms of your payment provider independently.

6. Bonuses and Promotions

6.1 Welcome Bonus

New players at DudeSpin Casino are eligible for a three-deposit welcome package. The structure for New Zealand players is as follows:

• First deposit: 100% match bonus up to NZ$2,000 plus 50 free spins;
• Second deposit: 100% match bonus plus 50 free spins;
• Third deposit: 100% match bonus plus 50 free spins.

Free spins are delivered progressively alongside each qualifying deposit. The welcome bonus is available only to new players who have not previously held an account on DudeSpin Casino.

6.2 Wagering Requirements

All bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. Unless stated otherwise in a specific promotion’s terms:

• The wagering requirement on welcome bonus funds is 35x, applied to the combined total of the bonus and deposit amount;
• Pokies (slots) contribute 100% towards meeting the wagering requirement;
• Live casino and table games contribute at a lower rate, which varies by game and is displayed in the bonus terms section;
• Wagering must be completed within the validity window specified for each individual bonus.

6.3 Ongoing Promotions

Beyond the welcome package, DudeSpin Casino offers:

• Weekly free spins reload (Monday to Thursday): minimum NZ$40 deposit required to claim 50 free spins; winnings subject to 40x wagering with a 10-day completion window;
• Weekend reload bonus (Friday to Sunday): 50% match up to NZ$1,400 plus 50 free spins;
• Live casino cashback: 25% of net weekly losses returned with minimal wagering conditions;
• Tournaments and prize drops: participation may be automatic upon opt-in; prizes may include bonus funds, free spins, or other rewards linked to specific games.

6.4 General Bonus Rules

The following rules apply to all bonuses unless a specific promotion states otherwise:

• Bonuses are intended for personal, recreational use only and may not be transferred between players;
• Only one bonus may be active at a time unless the promotions terms explicitly allow otherwise;
• Maximum bet while a bonus is active is NZ$5 per spin or per round, unless otherwise stated;
• Attempting to withdraw before wagering requirements are met will result in forfeiture of the bonus and any winnings derived from it;
• DudeSpin Casino reserves the right to amend or withdraw bonus offers at any time, with reasonable notice provided where feasible;
• Any evidence of bonus abuse, including coordinated play, arbitrage, or other patterns intended to exploit promotional structures, will result in cancellation of bonuses and may result in account closure.

7. Game Rules and Fair Play

DudeSpin Casino offers a game library of over 5,000 titles from providers including Pragmatic Play, Play’n GO, NetEnt, Microgaming, Evolution Gaming, and Wazdan. All games run on certified random number generation (RNG) technology, verified by independent third-party auditors. Return-to-player (RTP) percentages are disclosed by individual game providers and may be accessed through the game information panels in the casino lobby.

7.1 Game Categories

• Pokies (slots): including classic reels, video pokies, Megaways mechanics, cluster pays, expanding symbols, and bonus-buy features where available;
• Live casino: real-dealer streamed tables including roulette, blackjack, baccarat, and game-show formats with side bets;
• Table games: virtual versions of blackjack, roulette, baccarat, and poker variants;
• Instant-win games and other fast-format titles.

7.2 Disconnection Policy

If your internet connection drops during a game session, the game engine will record the state of the round at the moment of disconnection. When you reconnect, the round will resume or settle from the last confirmed point. DudeSpin Casino is not liable for losses resulting from connection issues on your end, including those caused by your internet service provider, device, or network.

7.3 Prohibited Conduct

The following activities are strictly prohibited on DudeSpin Casino:

• Using software bots, automated scripts, or any other tools that allow gameplay without direct human input;
• Exploiting software errors, glitches, or misconfigured game parameters;
• Colluding with other players to manipulate game outcomes;
• Engaging in chargebacks or payment reversals fraudulently;
• Making deposits or withdrawals to launder money or conceal the origin of funds.

Any winnings obtained through prohibited conduct will be voided and the relevant account closed.

8. Responsible Gambling

DudeSpin Casino is committed to providing a safe and responsible gaming environment. Gambling is intended to be a form of entertainment. If it stops being enjoyable or begins to affect your finances, relationships, or wellbeing, we encourage you to use the tools available to you or to seek independent support.

8.1 Player Controls

The following responsible gambling tools are available in your account dashboard:

• Deposit limits: set daily, weekly, or monthly limits on the amount you can deposit;
• Session time limits: restrict the duration of individual gaming sessions;
• Loss limits: cap the amount you are able to lose within a defined period;
• Reality check notifications: receive reminders at set intervals during gameplay;
• Self-exclusion: temporarily or permanently block access to your DudeSpin account.

Deposit limits take effect immediately upon activation. Requests to increase limits are subject to a cooling-off period before taking effect.

8.2 Self-Exclusion

If you wish to self-exclude, you can request this through your account settings or by contacting our support team via live chat or email. Self-exclusion periods range from a defined temporary break to a permanent closure. During a self-exclusion period, you will be blocked from accessing your account, and we will make reasonable efforts to prevent marketing communications from reaching you.

8.3 Support Services in New Zealand

If you or someone you know is experiencing difficulties related to gambling, the following services are available in New Zealand:

• Gambling Helpline NZ: free, confidential support available 24 hours a day, 7 days a week. Phone: 0800 654 655;
• Problem Gambling Foundation of New Zealand: provides counselling, support, and community services nationwide;
• Health Promotion Agency (HPA): online resources and information on gambling-related harm prevention.

Our support team is trained to identify players who may be showing signs of harmful gambling and can refer you to these services if appropriate.

9. Privacy and Data Protection

DudeSpin Casino collects and processes personal data in accordance with applicable data protection obligations. The personal information we collect includes, but is not limited to, your name, date of birth, residential address, email address, payment details, and gameplay records.
Your data is used for the following purposes:

• Account registration and ongoing account management;
• Identity verification and fraud prevention;
• Processing deposits and withdrawals;
• Delivering bonus offers and promotional communications where you have opted in;
• Complying with anti-money laundering obligations and licence requirements;
• Improving platform performance and customer experience.

DudeSpin Casino uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. This is the same standard of encryption used by major financial institutions. We do not sell your personal data to third parties for commercial purposes.
You have the right to request access to the personal data we hold about you, to request corrections, and, in certain circumstances, to request deletion. Please contact our support team to make such a request.
For full details on how we handle your personal information, please refer to our Privacy Policy.

10. Intellectual Property

All content on DudeSpin Casino, including but not limited to graphics, logos, page layouts, software code, text, and game imagery, is the property of Stellar Ltd. or is used under licence from its respective owners. You may not reproduce, copy, distribute, or use any of this content outside the platform without prior written permission.
Game titles, names, and associated intellectual property rights remain the property of their respective software providers. DudeSpin Casino operates these games under valid software licences.

11. Limitation of Liability

DudeSpin Casino provides its services on an “as available” basis. While we make reasonable efforts to ensure the platform is operational and reliable, we do not guarantee uninterrupted access at all times. Scheduled maintenance, technical issues, or circumstances outside our control may result in temporary unavailability.
To the extent permitted by law, DudeSpin Casino and Stellar Ltd. shall not be liable for:

• Loss of winnings due to technical failures, disconnection, or force majeure events;
• Financial losses arising from a player’s decision to gamble;
• Errors in game software that are attributable to the game provider;
• Third-party payment provider delays or failures;
• Any indirect or consequential loss arising out of the use of the platform.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted under applicable New Zealand law, including the Consumer Guarantees Act 1993.

12. Dispute Resolution

If you have a complaint or dispute relating to your account, a bonus, or a game outcome, we encourage you to contact our support team in the first instance through live chat or email. Our team will review the matter and aim to provide a resolution within a reasonable timeframe.
If you are not satisfied with the outcome, you may escalate the complaint to the Anjouan Gaming Authority as the licensing regulator. Details on how to submit a complaint to the regulator are available on their official website.
All disputes shall be reviewed in good faith. DudeSpin Casino maintains complete records of gameplay, transactions, and communications, which will be referenced during any dispute process.

13. Anti-Money Laundering Policy

DudeSpin Casino operates in accordance with international anti-money laundering (AML) standards. We are required to monitor account activity for indicators of money laundering, terrorist financing, or other financial crime. In practice, this means we may:

• Request documentation verifying the source of funds deposited;
• Place temporary holds on accounts pending the outcome of an investigation;
• Report suspicious activity to relevant authorities where required by law;
• Refuse or reverse transactions that cannot be satisfactorily verified.

All player funds held on deposit are kept in accounts separate from DudeSpin’s operational funds, providing a level of protection in the event of company insolvency.

14. Amendments to These Terms

DudeSpin Casino may update or revise these Terms at any time to reflect changes in legislation, regulatory requirements, or platform operation. Where changes are material, we will provide reasonable advance notice through the website or by email. Continued use of the platform after any change to these Terms constitutes your acceptance of the revised version. If you do not accept the revised Terms, you should stop using the platform and contact us to close your account.

15. Governing Law

These Terms are governed by the laws of Anjouan, Comoros, the jurisdiction in which Stellar Ltd. holds its gaming licence. Disputes that cannot be resolved through internal complaint procedures or regulatory escalation may be referred to arbitration under the rules of the applicable regulatory body.
New Zealand players retain any statutory rights granted to them under New Zealand law that cannot be waived by contract, including rights under the Consumer Guarantees Act 1993 and the Fair Trading Act 1986.

16. Contact Us

If you have questions about these Terms, your account, bonuses, or any other aspect of your experience on DudeSpin Casino, our support team is available through the following channels:

• Live chat: accessible directly from the DudeSpin Casino homepage, available around the clock;
• Email: available through the contact section of the website.

Support is provided in English. We aim to respond to all email enquiries within 24 hours.